
FAQ
How do I order online?
How to order online
To order online, shop the Karyng store. When you have found products that you want, simply add to your cart. Then, click the checkout button to complete your order.
What credit cards do you accept?
We accept MasterCard, Visa, and American Express.
What methods do you use to ship?
We ship Federal Express Ground Shipping. Monday through Friday, we ship products within one day of ordering. Orders received on the weekend will be shipped on the following Monday.
Where do you ship to?
Currently, we only ship within the United States. Please check back soon as we will be shipping to more countries.
Shipping Policies
Do you offer Free Shipping?
Yes. Any orders over $100 shipped in the continental US qualify for free ground shipping.
Order Returns
What is your return policy?
We are confident that you will be extremely satisfied with our products. If within thirty (30) days of ordering, you are unhappy with your order, simply contact us, and we will send you a shipping label to send back the product. Once received, we will issue a prompt refund of the purchase price.
Please note we can only accept returns for products ordered at Karyng.com. We can not accept returns from items purchased at retail outlets.
Is e-commerce secure?
Yes. Karying.com utilizes state of the art 128-bit SSL encryption to protect your personal information. All personal information is encrypted.
How long will it take to get my package?
We ship Federal Express Ground Shipping. Monday through Friday, we ship products within one day of ordering. Orders received on the weekend will be shipped on the following Monday.
How do I apply my skincare
How to Maximize results
Your skin will get the most benefit from Karyng skincare when they’re layered in the correct order. Every product is designed to work with, not against the next step, helping active ingredients penetrate properly and deliver the results they were created for.
Think of it as giving your skin a roadmap: the right steps, in the right order, so it knows exactly what to do.
Morning Routine
Start your day with a routine that protects, brightens and strengthens your skin:
1. Cleanser
2. Peptide
3. Bright TXA
4. SPF50
5. Eye Cream
6. Night Cream
Evening Routine
In the evening, prepare your skin for renewal by following the below routine when applying your skincare products.
1. Cleanser
2. Peptide
3. Retinol
4. TXA
5. Eye Cream
6. Night Cream
7. Oil
